General Terms and Conditions of Sale and Use

OVERVIEW

This website is operated by Flora Parfums. On this website, the terms « we », « us » and « our » refer to Flora Parfums. Flora Parfums offers this website, including all information, tools, and services available on it to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices set forth herein.

By visiting this site and/or purchasing any of our products, you are engaging in our « Service » and agree to be bound by the following terms and conditions (« Terms and Conditions of Sale », « Terms and Conditions of Sale and Use », « Terms »), including any additional terms, conditions and policies referred to herein and/or accessible by hyperlink. These Terms and Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, who are vendors, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not agree to all of the terms and conditions of this Agreement, then you must not access the Website or use the services offered therein. If these General Terms and Conditions of Sale and Use are considered as an offer, acceptance is expressly limited to these General Terms and Conditions of Sale and Use.

Any new features and tools that are added to this store in the future will also be subject to these Terms and Conditions of Sale and Use. You can consult the most recent version of the General Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Sale and Use by posting the updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the Website following the posting of any changes constitutes your acceptance of those changes.

ARTICLE 1 – TERMS OF USE OF OUR ONLINE STORE

By agreeing to these Terms and Conditions of Sale and Use, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor dependents in your jurisdiction to use this website.

The use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in connection with the use of the Service, violate any laws of your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses or any other code of a destructive nature.

Any breach or violation of these Terms and Conditions of Sale and Use will result in the immediate termination of your Services.

ARTICLE 2 – GENERAL TERMS

We reserve the right to deny access to the Services to any person at any time for any reason.

You understand that your content (excluding your credit card information) may be transferred unencrypted, and this includes (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without our express prior written permission.

The headings used in this agreement are included for your convenience, and will not limit or affect these Terms.

ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF THE INFORMATION

We are not responsible if the information available on this site is not accurate, complete or up-to-date. The content of this site is provided for informational purposes only and should not be your sole source of information for making decisions without first consulting more accurate, complete and up-to-date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.

This site may contain some of the previous information. This prior information, by its nature, is not current and is provided for information purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update the information on our site. You agree that you are responsible for monitoring changes to our site.

ARTICLE 4 – CHANGES TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (and any part or content of the Service) without notice at any time.

We will not be liable to you or any third party for any price changes, suspensions or discontinuances of the Service.

ARTICLE 5 – PRODUCTS OR SERVICES (if applicable)

Some products or services may be exclusively available online on our website. These products or services may be available in limited quantities and can only be returned or exchanged in accordance with our Returns Policy.

We have done our best to display as clearly as possible the colors and images of our products that appear on our store. We cannot guarantee that the display of colors by your computer screen will be accurate.

We reserve the right, but are not obligated to, to limit sales of our products or services to any person, and in any geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product prices are subject to change at any time without prior notice in our sole discretion. We reserve the right to stop offering a product at any time. Any offer for services or products presented on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other merchandise obtained or purchased by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, reduce or cancel quantities purchased per person, per household, or per order. These restrictions could include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change an order or cancel it, we may attempt to notify you by contacting you at the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, may appear to be from merchants, resellers, or distributors.

You agree to provide current, complete, and accurate order and account information for all orders placed on our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, for us to further complete your transactions and contact you if necessary.

For more details, please see our Return Policy.

ARTICLE 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we do not track, control or influence.

You acknowledge and agree that we provide access to such tools on an « as is » and « as available » basis, without any warranties, representations, or conditions of any kind and without any endorsement. We will have no legal liability arising out of or related to the use of these optional third-party tools.

If you use the optional tools offered on the Site, you do so at your own risk and discretion, and you should review the terms and conditions under which such tools are offered by the applicable third-party provider(s).

We may also offer new services and/or features on our site in the future (including new tools and resources). These new features and services will also be subject to these Terms and Conditions of Sale and Use.

ARTICLE 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties.

Links from third parties on this site may take you to third-party websites that are not affiliated with us. We are under no obligation to review or evaluate the content or accuracy of such sites, and we do not warrant or assume any responsibility for any content, websites, products, services, or other items accessible on or from such third-party sites.

We are not responsible or liable for any harm or damage related to the purchase or use of any goods, services, resources, content, or any other transaction conducted in connection with such third-party websites. Please read the policies and practices of third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding the products of these third parties should be submitted to the third parties.

ARTICLE 9 – COMMENTS, SUGGESTIONS AND OTHER USER PROPOSALS

If, at our request, you submit specific content (e.g., to enter contests), or if without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by post, or otherwise (collectively, « Feedback »), you grant us the right, at any time, to: and without limitation, edit, copy, publish, distribute, translate and otherwise use and in any media any Comments you send to us. We are not and shall not be required (1) to maintain the confidentiality of any Comments; (2) to pay compensation to any person for any comments provided; and (3) respond to comments.

We may, but have no obligation to, monitor, edit or remove content that we believe, in our sole discretion, is unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these Terms and Conditions of Sale and Use.

You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain illegal, defamatory, offensive or obscene content, nor will they contain any computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone you are not, or attempt to mislead us and/or third parties as to the origin of your comments. You are fully responsible for all comments you post and for their accuracy. We assume no responsibility and disclaim all liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

The submission of your personal information to our store is governed by our Privacy Policy. Click here to view our Privacy Policy.

ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, there may be information on our site or in the Service that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping costs, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information in the Service or on any related website is inaccurate, at any time without notice (including after you have placed your order).

We are under no obligation to update, change or clarify any information in the Service or on any related website, including but not limited to pricing information, except as required by law. No set date of updates or updates in the Service or any other associated website should be taken into account in concluding that the information in the Service or on any other associated website has been changed or updated.

ARTICLE 12 – PROHIBITED USES

In addition to the prohibitions set forth in the Terms and Conditions of Sale and Use, you are prohibited from using the Site or its contents: (a) for any unlawful purpose; (b) to induce third parties to carry out or take part in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, hurt, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any manner that impairs the functionality or operation of the Service or any associated or independent website, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, browse, crawl, or scan the web (or any other resource); (j) for any obscene or immoral purpose; or (k) to breach or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the prohibited uses.

ARTICLE 13 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

We do not warrant or represent in any way that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that any results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may discontinue the Service for indefinite periods of time or cancel the Service at any time, without prior notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (unless expressly stated otherwise by us) provided on an « as is » and « as available » basis for your use, without representations, warranties or conditions of any kind, either express or implied, including any implied warranties of merchantability or merchantability, of fitness for a particular purpose, durability, title and non-infringement.

In no event shall Flora Parfums, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, revenue, savings, data, replacement costs or any similar damages, whether in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any service or product from that Service, or any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising from the use of the Service or any content (or products) posted, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility of such errors. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.

ARTICLE 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Flora Parfums, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, contractors, suppliers, interns and employees, from and against any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your violation of these Terms and Conditions of Sale and Use or the documents to which they refer, or your violation of any law or the rights of a third party.

ARTICLE 15 – SEVERABILITY

In the event that any provision of these Terms and Conditions of Sale and Use is held to be unlawful, void or unenforceable, such provision may nevertheless be enforced to the fullest extent permitted by law, and the unenforceable part shall be deemed to be severed from these Terms and Conditions of Sale and Use, such severance shall not affect the validity and enforceability of any remaining provisions.

ARTICLE 16 – TERMINATION

The obligations and liabilities incurred by the parties prior to the date of termination shall survive the termination of this Agreement for all purposes.

These Terms and Conditions of Sale and Use are effective unless and until terminated by either you or not. You may terminate these Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If we determine, in our sole discretion, that you are failing, or if we suspect that you have been unable to comply with the terms of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without prior notice to you and you will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).

ARTICLE 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use shall not constitute a waiver of such right or provision.

These Terms and Conditions of Sale and Use or any other policies or operating rules that we post on this site or in connection with the Service constitute the entire understanding and agreement between you and us and govern your use of the Service, and supersede all prior and contemporaneous communications, proposals and agreements, whether oral or written, between you and us (including, but not limited to, any prior version of the Terms and Conditions of Sale and Use).

Any ambiguity as to the interpretation of these General Terms and Conditions of Sale and Use shall not be construed to the disadvantage of the drafting party.

ARTICLE 18 – APPLICABLE LAW

These Terms and Conditions of Sale and Use, together with any other separate agreements through which we provide Services to you, shall be governed by and construed in accordance with the laws in force at 146 Avenue Jean Lolive, 93500 Pantin – France.

ARTICLE 19 – CHANGES TO THE GENERAL TERMS AND CONDITIONS OF SALE AND USE

You can consult the most recent version of the General Terms and Conditions of Sale and Use at any time on this page.

We reserve the right, in our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting the updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site following the posting of any changes to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.

ARTICLE 20 – RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last good.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (e.g. letter sent by post, fax or e-mail) by post to the address FLORA PARFUMS SASU – 146 Avenue Jean Lolive, 9350 Pantin. by phone at +33 7 52 42 73 93 or by email at contact@flora-parfums.com

Effects of withdrawal

In the event that you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for additional costs arising from the fact that you have chosen, where applicable, a delivery method other than the less expensive standard delivery method offered by us) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will process the refund using the same payment method you used for the original transaction, unless you expressly agree otherwise; In any case, this refund will not entail any costs for you. We may defer reimbursement until we have received the goods or until you have provided proof that the goods have been dispatched, whichever is earlier.

Exception to the right of withdrawal The exercise of the right of withdrawal is excluded for the following contracts:
– contracts for the supply of goods made to the consumer’s specifications or clearly personalised;
– contracts for the supply of goods likely to deteriorate or expire quickly;
– contracts for the supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;
– contracts for the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
– contracts for the supply of goods which, after having been delivered, and by their nature, are inseparably mixed with other items;
– contracts for the supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
– contracts for the supply of alcoholic beverages whose delivery is deferred beyond thirty days and the value of which is agreed upon at the conclusion of the contract depends on fluctuations on the market beyond the control of the professional;
– contracts for the supply of goods or services, the price of which depends on fluctuations on the financial market beyond the control of the trader and likely to occur during the withdrawal period;
– contracts for the provision of services that have been fully performed before the end of the withdrawal period and the performance of which has begun after the consumer’s express prior agreement and express waiver of his or her right of withdrawal;
– contracts for maintenance or repair work to be carried out urgently at the consumer’s home and expressly requested by the consumer, within the limit of spare parts and work strictly necessary to respond to the emergency;
– contracts for the provision of accommodation, transport, catering and leisure services, which must be provided on a specific date or at a specific interval;
– contracts for the supply of digital content not provided on a physical medium, the performance of which has begun after the consumer’s express prior consent and express waiver of his or her right of withdrawal.

ARTICLE 21 – CONTACT DETAILS

Questions regarding the Terms and Conditions of Sale and Use should be directed to us at contact@flora-parfums.com.